Links to resources to expand Medicare benefits

Medicare Extra Help

What is Extra Help with Medicare prescription drug plan costs?
Anyone who has Medicare can get Medicare prescription drug coverage.
Some people with limited resources and income also may be able to get Extra Help to pay for the costs—monthly premiums, annual deductibles, and prescription co-payments—related to a Medicare prescription drug plan. The Extra Help is estimated to be worth about $4,000 per year. Many people qualify for these big savings and don’t even know it.

To qualify for Extra Help:

  • You must reside in one of the 50 states or the District of Columbia;
  • Your resources must be limited to $13,300 for an individual or $26,580for a married couple living together. Resources include such things as bank accounts, stocks and bonds. Social Security does not count your home, car and any life insurance policy as resources; and
  • Your annual income must be limited to $17,235 for an individual or $23,265 for a married couple living together. Even if your annual income is higher, you still may be able to get some help. Some examples where your income may be higher are if you or your spouse:
    • Support other family members who live with you;
    • Have earnings from work; or
    • Live in Alaska or Hawaii
    Apply today!

Charity Care Patience Assistance at Area Hospitals

Financial hardship should never stop you from getting the medical care that you need. Perhaps your job offers a health plan but it doesn’t cover some of the care you need Maybe unemployment has made it hard for you to make ends meet and bills are piling up. We may be able to help ease your financial burden.

The University of Rochester Medical Center Charity Care Programs helps those who are unable to pay for needed services provided by Strong Memorial Hospital, Highland Hospital, or their participating physicians and office practices.

You may qualify for discounts on medical care through the Charity
Care Programs if:
  •        You do not have health insurance

  •       You have health insurance but it does not fully cover the medical care you need

  •      You are not eligible for Medicaid

  •      You meet criteria for financial assistance
The Goal is to ensure that people in the community can get medically necessary services regardless of their ability to pay.

Strong Patient Service Representatives are eager to answer your questions and work with you to help you apply for assistance with your medical bills.

If you want to find out more about financial assistance programs, please call:

University of Rochester Strong Hospital: (585) 758-7650 or toll free (888) 925-4301

Highland Hospital: (585) 341-0023

Or apply on-line

A Patient Service Representatives will provide you with an application and will explain the documents needed to apply for Charity Care. All decisions for assistance are based on family size and household income.

If you already have medical bills that you can’t afford to pay, don’t wait any longer to call for help. The sooner we can process your Charity Care Application, the sooner we will know how we can help you.

Rochester GeneralHospital and Unity Hospital Patient Assistance:

The Charity Care Program has been developed to help the Health System meet the needs of our patients who are either uninsured or require assistance in meeting their financial obligations while maintaining the financial viability of the Health System. 

To apply for financial assistance please complete this application and mail to:

Rochester Regional Health
Attention: Financial Assistance
100 Kings Highway S.
Rochester, NY 14617
To speak to a customer service representative please call: 585-922-1900
Monday through Friday: 8:00am-5:00pm

If your hospital is not listed, Google: (Charity Care + “name of your hospital”)

Pharmaceutical Programs

Many Pharmaceutical Manufacturers offer name brand name prescription drugs for free if you meet income guidelines which can range up to $75,000.  Google: ( drug name + patient assistant program).


Elderly Pharmaceutical Insurance Coverage (EPIC) Program

The Elderly Pharmaceutical Insurance Coverage (EPIC) program is a New York State program for seniors administered by the Department of Health. It helps more than 265,000 income-eligible seniors aged 65 and older to supplement their out-of-pocket Medicare Part D drug plan costs. Seniors can apply for EPIC at any time of the year and must be enrolled or eligible to be enrolled in a Medicare Part D drug plan to receive EPIC benefits and maintain coverage.

EPIC provides secondary coverage for Medicare Part D and EPIC-covered drugs purchased after any Medicare Part D deductible is met. EPIC also covers approved Part D-excluded drugs once a member is enrolled in Part D.

EPIC helps pay the Medicare Part D drug plan premiums for members with income up to $23,000 if single or $29,000 if married. Higher income members are required to pay their own Part D premiums but EPIC provides premium assistance by lowering their EPIC deductible.

EPIC has two plans based on income. The Fee Plan is for members with income up to $20,000 if single or $26,000 if married. The Deductible Plan is for members with incomes ranging from $20,001 to $75,000 if single or $26,001 to $100,000 if married.

It is easy to join the program. Just complete the application and mail or fax it to EPIC. No documentation is required. EPIC verifies information with the Social Security Administration and the New York State Department of Taxation and Finance

Apply today!

Carmen Coleman, MBA 
30 W. Broad Street, Suite 302
Rochester, NY 14614
(585) 325-2525 office